Router IP
10.0.0.2 Router Login Guide
Not working? Check the label on the back or bottom of your router.
10.0.0.2 is best known as the admin address of older Telkom ADSL routers in South Africa, such as the Billion and Netgear units Telkom handed out for years. On those routers you open http://10.0.0.2, then sign in with admin as both username and password, as Telkom's own reset instructions describe. Everywhere else, 10.0.0.2 is more often a device than a router: when a router lives at 10.0.0.1, the next address frequently goes to a phone, extender or second router. This guide helps you tell which case you are in and log in correctly.
Default usernames and passwords
| Brand / model | Username | Password |
|---|---|---|
| Telkom Billion router (older ADSL) | admin | admin |
| Telkom Netgear router (older ADSL) | admin | admin |
| Newer Telkom fibre / LTE routers | On the label | On the label |
How to log in
- Connect your computer to the Telkom router with a network cable or over WiFi.
- Open a browser and type http://10.0.0.2 in the address bar.
- When prompted, enter admin as the username and admin as the password.
- If that fails, check the label underneath the router for different details.
- Once logged in, change the admin password before doing anything else.
- Save your changes and keep a note of the new password.
Change the default admin password as soon as you're in.
10.0.0.2 on Telkom routers
Many older Telkom ADSL routers in South Africa came preset to the 10.0.0.x network, with the router itself at 10.0.0.2 rather than the more common .1. That is why "10.0.0.2 Telkom" is still a popular search. Telkom's support material for its Billion and Netgear routers says to type 10.0.0.2 in the browser and log in with admin and admin.
Newer Telkom fibre and LTE routers, including Huawei and D-Link models, may use a different address and their own passwords. The label on the bottom is the reliable source for those.
Router or just a device? How to tell
In many networks the router is 10.0.0.1, and 10.0.0.2 is simply the first address it gave away. Opening it in a browser then shows nothing, or the settings page of a printer, extender or second router. Check what your device calls its gateway:
| Platform | Where the gateway is shown |
|---|---|
| Windows | ipconfig in Command Prompt, line Default Gateway |
| Android | WiFi > your network > details > Gateway |
| iPhone | Settings > Wi-Fi > (i) > Router |
| Mac | System Settings > Network > Wi-Fi > Details > TCP/IP |
If the gateway reads 10.0.0.2, this guide is for you. If it reads 10.0.0.1, your router is there and 10.0.0.2 is another device. This is common, for example, on Piso WiFi machines in the Philippines.
When the Telkom login fails
- Nothing loads: make sure your computer has an address starting with 10.0.0. If it starts with 169.254, the router is not handing out addresses; restart it.
- admin/admin rejected: someone changed the password. A factory reset (hold the reset button on the back with a pin until the lights flash) returns the router to its defaults, after which admin/admin works again.
- Internet stops after a reset: ADSL routers need your Telkom internet account username and password. Re-enter them in the WAN or Internet setup page.
- Old browser warnings: legacy routers may only offer plain http. That is expected on your own network.
Change the WiFi name and password
- Log in at 10.0.0.2.
- Open Wireless or WLAN settings.
- Type a new network name (SSID) that does not reveal your address.
- Under security, choose WPA2-PSK with AES and enter a long passphrase.
- Apply, then reconnect each device with the new password.
Need a simple way to share the new key? Make a scannable code with the WiFi QR Code Generator; it is created entirely in your browser.
See which devices are connected
Most Telkom-era routers list connected devices under a status page called DHCP Table, Attached Devices or LAN Clients. Each row shows a device name, its 10.0.0.x address and its hardware (MAC) address. Count the phones, TVs and laptops in your home and compare. Anything you cannot explain is a reason to change the WiFi password straight away. Writing down the MAC addresses of your own devices makes the next check much quicker.
Security on an ageing router
- A router with admin/admin is open to anyone on your WiFi. Change it first.
- Disable remote administration and UPnP if you do not need them.
- Older ADSL routers rarely receive updates. If yours is still on WEP or lacks WPA2, it is time for a replacement.
- Keep your ISP login details somewhere safe for the day you swap routers.
Using 10.0.0.2 on purpose
Network tinkerers often assign 10.0.0.2 as a fixed address for a secondary router, a mesh base unit or a NAS. That is fine as long as it sits outside the range your main router hands out automatically, otherwise two devices may clash. The Subnet Calculator shows which addresses belong to your network.
Typed it wrong?
Short addresses still get mangled: 10.0.2, 10.o.o.2 or 10.0.0.2.1 will not connect. The IP Typo Fixer sorts them out.
10.0.2 → 10.0.0.2 10.o.o.2 → 10.0.0.2 10.0.0.2.1 → 10.0.0.2 10.0.0.20 → 10.0.0.2 100.0.2 → 10.0.0.2
Used by
Telkom (older Billion and Netgear ADSL routers) · ZA
Frequently asked questions
What is the username and password for 10.0.0.2?
On Telkom's older Billion and Netgear routers it is admin and admin. Other devices on this address have their own details on the label.
Why does 10.0.0.2 not open?
It may not be your router. Check your default gateway; if it is 10.0.0.1, log in there instead.
Do new Telkom routers use 10.0.0.2?
Not necessarily. Newer fibre and LTE routers often use another address; read it from the router label.
Will a reset delete my Telkom connection?
It removes your internet login from the router. Keep your Telkom username and password handy to enter them again.
What is the difference between 10.0.0.1 and 10.0.0.2?
They are neighbouring addresses in the same network. Usually .1 is the router and .2 a device, but older Telkom routers use .2 for themselves.
Is 10.0.0.2 my public IP?
No, it is private. Your public address is shown on What Is My IP.